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Volunteer Services Coordinator

Position Title: Volunteer Services Coordinator

Reports to: Director of Development & Volunteer Services

Position Summary:

The Volunteer Services Coordinator plays an important role in the Development department, focusing on coordinating volunteer services activities and assisting with development projects, including events.

Key Responsibilities:

Volunteer Services:

• Coordinate all volunteer services activities.
• Schedule corporate, community, and affiliate program Build Days. Manage day-of activities. Take photos of groups on construction sites.
• Recruit, screen, and train volunteers to support Habitat CFC programs and events.
• Ensure required volunteer waivers and onboarding documentation are completed and maintained.
• Coordinate volunteer schedules and assignments with appropriate Habitat CFC staff to meet program and site needs.
• Maintain accurate volunteer records in VolunteerHub and track volunteer hours for reporting purposes.
• Foster positive relationships with volunteers, recognizing and appreciating their contributions.
• Provide ongoing communication and support to volunteers, ensuring a positive volunteer experience.
• Organize volunteer appreciation events, recognition programs, and volunteer training sessions.
• Act as the lead liaison for the affiliate’s Youth United and Women Build programs. Coordinate program meetings, fundraising initiatives, and events.

Development:

• Assist with pre-coordination of Development events, including Annual Gala, Golf Tournament, ReStore After Dark, and Home Dedication ceremonies.
• Help set up online fundraising platform pages (GiveGab, GiveSmart) for events. Help update event website pages and add sponsor/in-kind donation logos.
• Help solicit silent auction donations, in-kind donations, and sponsorships for events.
• Assist with on-site logistics of events, including setup, breakdown, and volunteer coordination. 

• Take on additional projects as assigned.

   

Qualifications/Skills:

• Previous experience in volunteer coordination, non-profit fundraising, community engagement roles, or a related field.
• Excellent written and verbal communication and interpersonal skills.
• Strong organizational and project management abilities.
• Excellent computer skills, including Microsoft Office. Preferred experience with VolunteerHub and online fundraising platforms.
• Strong attention to detail and follow-through.
• Ability to multitask and perform well under deadlines.
• Bilingual (Spanish/English) preferred.

Physical Requirements and Work Environment:

• Ability to perform desk-based work and onsite activity, including extended computer use and walking or standing for extended periods in indoor and outdoor settings.
• Ability to lift, carry and move supplies and materials weighing up to 20 pounds.
• Reliable transportation is required to travel to Habitat CFC build locations and event sites.

Position Details: 

Type: Full-time, non-exempt, $25-$30 per hour

Schedule: Tuesday through Saturday, 7:30 a.m. - 3:30 p.m. Occasional Sunday, Monday, and evening work is required.

Location: Administrative Office, Stratford, CT

Habitat for Humanity of Coastal Fairfield County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Habitat for Humanity of Coastal Fairfield County complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Habitat for Humanity of Coastal Fairfield County expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Habitat for Humanity of Coastal Fairfield County’s employees to perform their job duties may result in discipline up to and including discharge.